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INTERVIEW: SUZANNE SCATLIFFE, AXA XL
Water: don’t underestimate the risk
Water risk is underappreciated and undervalued by many businesses, despite its potential impact. AXA XL is seeking to change this, says the company’s Suzanne Scatliffe.
Water: too much of it can cause devastation, too little leads to desolation. It is already becoming the key medium through which society bears the brunt of climate change. Yet as a risk, it is underappreciated and undervalued by companies and the risk transfer industry. That needs to change because the industry can in fact play a key role in helping society manage what will become a growing problem.
That is the view of Suzanne Scatliffe, global sustainability director at AXA XL. She told Intelligent Insurer that the re/insurer is working on a plethora of tools designed to help clients better understand how they are exposed to water risk—and how they can mitigate some of those risks. But more awareness is needed around this complex risk, she believes.
“If we think about climate change, water is the primary medium through which we will feel the effects, be that through water shortages or because extreme weather impacts rainfall, snowmelt, and river flows,” she said.
“Natural catastrophes contribute significantly to the deterioration of water quality. According to McKinsey in 2020, two thirds of businesses have substantial water-related risks in their operations or in their supply chain, yet these are rarely discussed. We need to create awareness and catalyse action around this topic.”
Delve into the research around water risks, an area AXA XL has bolstered considerably in the past few years, and some of the findings are startling. The context alone is interesting: despite 70 percent of the earth’s surface being made up of water, only 2.5 percent of that is freshwater that is drinkable. According to the United Nations, there will be a 40 percent shortfall in the global water supply by 2030.
That has led the likes of McKinsey, which has also done detailed research into this subject, to claim in 2020 that water is as valuable to the global economy as oil or data. Yet, says Scatliffe, despite the very real risk of water shortages, as well as other threats, many companies have not fully understood the challenges that water risk poses to them in the near to medium term, and few have taken active steps to mitigate the risks.
The World Economic Forum’s “Global Risk Report” has for several years highlighted water risk as a major—and growing—concern. As such, AXA XL has been working with clients and stakeholders across industry and society to understand the risks posed by water scarcity—as well as flooding and other water-and-climate related threats, Scatliffe says.
This work falls under its Valuing Water programme which aims to highlight the economic and social value of water for its clients and wider communities.
“We know climate change is likely to cause too much, or too little, or water that’s unfit for purpose. We know that water availability is becoming far less predictable in many places, in both developed and developing markets.
“The impacts from a social perspective are numerous. It can harm young people’s access to education, affect health, deepen social inequalities, cause conflict, bring food insecurity—the list goes on,” Scatliffe explained.
When the industry considers which companies are prone to water risks, she says, the temptation is to focus only on industries that directly use large quantities of water, such as beverage companies or textiles.
“But all industries need to be thinking about this: where their operations are, where their customers and employees are. If those areas become water-stressed, their business models are no longer fit for purpose. There’s a huge amount we need to do to create awareness,” she said.
“There’s a huge amount we need to do to create awareness.”
Suzanne Scatliffe, AXA XL
A wide range of risks
To get a better handle on the true risks around this issue, AXA XL published a water risks report last year, called “Valuing Water: Future Water Risks Study”, which sought to detail the most significant water-related risks for society. She says the range of risks uncovered in the report was surprising; it also suggested that climate models may no longer be fit for purpose when it comes to predicting future water conditions.
“Demographic changes, rapid urbanisation and changing industrial processes have all had big impacts on water demand and supply. And this is not an issue that can be split by developed and developing nations,” Scatliffe said.
“Some of the former have poor water infrastructure, highlighting the fact that poor planning and governance are key risks as well.
“We’ve even seen some countries previously lauded for their water infrastructure finding themselves close to a chronic water shortage,” she noted. “There’s a whole range of risks. Then you consider that businesses are a key stakeholder in society. All of this could potentially affect businesses’ ability to operate if they’re not prepared.”
To better understand this part of the equation, AXA XL has partnered with a number of clients, asking them to join its Water Advisory Group, which comprises a number of clients, non-governmental organisations and academic voices as well as its own underwriters. On the back of this, in 2020, it created a programme called Valuing Water, designed to emphasise the social value of water and its economic value.
The programme has been a big success, Scatliffe said. “We’re fortunate to have a number of clients who are as passionate as we are about this topic and have been very willing to get involved. A number were willing to share case studies on how they are thinking about water.
“We wanted to focus on the topics that matter for industry and the potential role of risk experts. We uncovered some great ideas and practices that could inspire others to think about mitigation strategies.”
There is a lot more work to do, however. AXA XL is developing an interactive tool designed for different industries to help them better understand the risks they may be exposed to.
“We’re categorising those risks in three ways: physical, which is probably the more mature part of the risk piece; reputational; and regulatory. These latter two tend to be undervalued. But the aim is to help companies better understand which risks they are exposed to, according to their industry.
“We will then provide a set of initial recommendations around how they might be able to further identify and mitigate those risks.”
“We need to help our existing clients as well as our clients of tomorrow.”
Just part of ESG
Water risk is a passion and specialty of Scatliffe, but it is just a small part of her role. She has global responsibility for devising and implementing AXA XL’s strategy for all environmental, social and corporate governance (ESG) issues.
“That covers everything from how we integrate ESG into our products and services to thinking about our own operations and role as a corporate citizen. It includes things such as reducing our carbon footprint, partnerships with charities, and employee volunteering through to sustainability reporting and communication. It’s a broad role, but a very interesting one,” she said.
Driven by higher expectations of customers and shareholders and reinforced by regulators and rating agencies, ESG has moved higher up the industry’s agenda in recent years. Scatliffe stresses that ESG is not new, but agrees it has come to prominence. A growing awareness of climate change is one factor that has helped drive the issue.
“Climate change is something that’s in mainstream public concern. As such, it has gone up the agenda of all companies, in all sectors.”
Many companies are embracing the challenge, she says. “More businesses realise that healthy communities and ecosystems are key for businesses to thrive. They are thinking about their role in terms of helping people. A healthy planet means a healthy business. But it is much more than that—the S and G in ESG are also coming to prominence. Stakeholders expect us to accelerate on these topics,” she said.
Scatliffe corrects a common misconception: that ESG and climate are the same thing. “I often see ESG and climate used interchangeably but they’re not the same. In the industry we have an opportunity to leverage our risk expertise on the broader topics of social and governance as well as the environmental part.
“If we think about good ESG management and good risk management, there’s a clear intersection there. As risk experts there’s a lot more we can do to help our clients make that connection.”
Grasping some of these issues, with such long-term implications, can be hard for re/insurers which operate to a 12-month business cycle, Scatliffe admits. But the key to solving these challenges will be long-term resilience.
“Although climate change feels like a long-term issue, we are seeing some of the impacts now,” she said.
“There is an imperative to be thinking about this now. Our industry has a key role in helping the world transition to a low carbon economy. That’s going to involve new products, new ways of working, new business models, and new organisations which are going to help make our clients future-fit.
“Insurance is an enabler of a lot of these things. We need to help our existing clients as well as our clients of tomorrow. We have a huge role to play.”
Suzanne Scatliffe is global sustainability director at AXA XL. She can be contacted at: suzanne.scatliffe@axaxl.com
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