DIVERSITY SURVEY
Growing fears
As we slowly emerge into a post-pandemic world, WIPR Diversity’s latest D&I survey reveals concerns over LGBTQ+ rights, mental health, social mobility and juggling parental responsibilities.
WIPR Diversity has carried out its fourth annual global survey to learn more about your thoughts and experiences of diversity and inclusion (D&I) in IP.
Around two thirds of respondents (66%) work in private practice, while the rest come from in-house companies, service providers, IP offices and others.
In contrast to our two preceding surveys, in which the majority of our respondents were women (73% in 2021), this year we saw more than 40% of male respondents and 59% women. Around 1% of respondents defined themselves as ‘other’.
This welcome rebalancing could be in part due to the rise in D&I awareness during the pandemic and following the death of George Floyd in May 2020, as well as the subsequent prominence of the Black Lives Matter movement that resonated worldwide.
Angela Wilson, senior counsel, IP, The Hershey Company, believes that this tragic event prompted much greater reflection on the importance of D&I across generations, genders and communities.
“When George Floyd passed away, that wasn’t the first time that a Black person had been murdered by a police officer, but it had a cumulative effect. Following his death, there was greater awareness that we have a problem, and that we all play a role in helping resolve those issues. And we had more time to reflect on this issue during the pandemic,” she explains.
“So the fall out certainly had a lot of momentum: companies that perhaps had never really spoken out on D&I raised their voices and developed strategies addressing how to resolve those issues within their own working environments and cultures.”
But she cautions that since the gradual return to normality as the threat posed by COVID-19 subsides, “this momentum has slowed significantly”.
“Corporations play a big role and should continue to educate their employees on the importance of D&I,” she urges. “And we all have a responsibility to lead by example, and ensure that we’re treating everyone fairly and being inclusive.”
Box-ticking
At first glance, our survey statistics bode well for this rallying call: nearly half of respondents consider D&I to be ‘extremely important’ (46%) or ‘very important’ (37%) to their organisation’s success.
The percentage of respondents who say their firms have a D&I policy stands at just over 70%, slightly less than last year (72%), while 67% have a D&I committee, and 52% have diversity training for all staff.
However, less than half of respondents felt that the sector was doing well in improving diversity or were unsure about its progress. And despite the focus on D&I in recent years, a quarter of respondents believe or are unsure whether their senior management is fully committed to D&I—the same figure as last year.
For Wilson, the figures show that despite all the fanfare from organisations and firms on their D&I initiatives, there is “still a lot of work to do” and “the tone from the top is critical”.
“There may be a disconnect between employers and their employees, and there simply needs to be better communication,” she reflects, adding that the onus must be on firm leaders, rather than just staff who come from different backgrounds.
“It can be very exhausting when you’re the only person in the room who looks like you and everyone expects you to lead the diversity initiatives,” she says. “Diversity can benefit everyone and it shouldn’t be that the lone ‘diverse’ individual in the room is the person who leads the charge.”
The static figures concerning leadership commitments are also disappointing to Finnegan’s managing partner, Erika Arner. “Even one or two percentage points is a move in the right direction, so when you see no movement at all on D&I stats, it is frustrating,” she observes. “D&I is a topic at every meeting, there’s a lot being written about it. But talk is one thing and action is another.”
Alissa Naran, partner at Adams & Adams in South Africa, notes that diversity policies are insufficient if the partners or management team members do not fully comprehend the challenges that exist.
“There are a number of law firms in South Africa that have policies or are working on policies, because they are required to have them, from a compliance and corporate governance perspective. However, not all firms are committed to ensuring those policies are implemented,” she reflects.
“Law firms that have policies purely for corporate governance and compliance purposes, but do not understand the social and economic barriers of historically disadvantaged groups or minorities, will struggle to transform to create an inclusive environment,” she says. In some regions, a history and legacy of racial inequality can exacerbate the challenges of achieving D&I.
As Naran explains, diversity can be seen and experienced as an “uncomfortable discussion topic” in her country. “South Africa’s history of apartheid and racial discrimination means that people are constantly and acutely aware of racial tensions and there is a level of avoidance when it comes to conversations about diversity, because it may be confrontational.
”It shouldn’t be that the lone ‘diverse’ individual in the room is the person who leads the charge.”
Angela Wilson, The Hershey Company
“Employees tend to shy away from or do not engage in conversations about diversity because it is often seen as being ‘too sensitive’. Junior attorneys may as a result be unaware of the policies and initiatives in place.”
Diversity training, she adds, is critical if firms and employees are to move beyond this “discomfort”, and “really want to see change”.
A psychological toll
According to the survey, nearly 20% of respondents define themselves as a minority, and nearly half of those surveyed believe that coming from a minority background remains a barrier to the profession.
Fewer than two-thirds of respondents (62%) know of senior people who are from ethnic minority backgrounds, the same figure recorded in 2021.
In good news for minority communities, progress does seem to be happening, at least at entry level in law. In the US, the cohort of summer associates at law firms last year was the most diverse ever recorded, according to the “2021 Report on Diversity in US Law Firms” published in January by the US-based National Association for Law Placement (NALP).
Both the percentage of summer associates of colour and the proportion of LGBTQ+ summer associates reached historic highs, at 41% and 8%, respectively.
On the downside, levels of diversity continue to lag at more senior levels. The NALP report showed that in US law firms, in 2021, only 9% of equity partners were people of colour, a mere 1% gain compared to the previous year. It also found that only slightly more than 4% of all partners are women of colour, while Black women and Hispanic women each continue to represent less than 1% of all partners.
In the UK, the picture is similar. Only 8% of partners at the largest UK firms are Black, Asian, or of other ethnic minority backgrounds, according to diversity information released in February 2022 by the UK Solicitors Regulation Authority, which is based on data supplied by more than 8,700 law firms employing over 180,000 people across England and Wales.
While many firms are making headway when it comes to recruiting from more diverse pools, there can be further obstacles when it comes to inclusion and retention, leading to attrition of promising diverse attorneys.
According to our survey, 57% of participants said they felt disadvantaged at some point during their IP career, while 45% felt discriminated against.
These statistics resonate with Wilson, who shares her own experience of being disadvantaged as a Black woman during her career—an issue that prompted her to look for opportunities elsewhere.
“I was interested in expanding my career into another area of law and spoke to the hiring manager about it, and was met with the response that the firm would like to have someone with more experience. Initially, I thought that this made sense, that they wanted someone who could hit the ground running,” she explains.
But Wilson had a rude awakening when it transpired that she had been misled.
“It turned out that the successful candidate was a white man, who had no experience and had to be trained. When these things happen and you see these types of hiring practices, it makes you realise that maybe this is not the place for me to be; and that it’s time to move on,” she says.
This type of discrimination can take a marked psychological toll, she explains. “It’s not always easy to speak out. You sort of deal with it in your own way. And that’s not the best way to handle it.”
Attack on hard-won rights
Our survey also took place during a year that has seen some key shifts in the D&I landscape, and presented a worrying time for many.
More than 10% of participants identified as being part of the LGBTQ+ community, while nearly 40% of respondents know of senior people who are members of the LGBTQ+ community—a small increase of 4% from last year.
But the past two years have seen a number of setbacks for this community, according to LGBTQ+ rights advocate and partner at Noerr, Michael Hawkins.
“There is a sense within the community that rights are being attacked, that rights that have been hard won over the years are being taken away,” he reflects.
Last year Florida unveiled legislation banning any teaching of references to sexual orientation or gender identity in schools between kindergarten and third grade, known as the infamous, ‘don’t say gay’ law.
When the US Supreme Court overturned Roe v Wade (1973) in May, reversing decades of abortion rights for US women, Justice Clarence Thomas opined that the development could invite new legal challenges to same-sex marriage rights.
In the UK, Home Office statistics show hate crimes against people based on sexual orientation have doubled in four years. In 2016/17, there were 8,569 of these crimes recorded by police, but last year this figure reached 17,135. In the legal profession, research by the Law Society during LGBT+ History Month 2021, reported that over one-third (37%) of respondents said they had experienced homophobia, biphobia or transphobia in their workplace.
According to Human Rights Watch, last year saw the Hungarian government fine LGBTQ+ groups that successfully campaigned against an anti-LGBTQ+ referendum, while Russia targeted some LGBTQ+ groups under its ‘gay propaganda’ law. Last year, activists were arrested in Turkey and charged with “insulting” the president during protests that expressed support for the rights of LGBTQ+ people.
“Now, we see attacks on ‘wokeness’ and politicians worldwide pushing back on what is perceived as a liberal agenda that has held sway in society for a number of decades. There seems to be a roll-back towards more conservative attitudes,” warns Hawkins.
There are growing fears, he reflects. “Not only is there a concern that people’s rights, for example marriage equality, may be taken away. But there are also increases in attacks, violence and discrimination.”
”There is a sense within the community that rights are being attacked, that rights that have been hard won over the years are being taken away.”
Michael Hawkins, Noerr
Worryingly, while 45% of participants in our survey had experienced discrimination, only 11% reported it.
Hawkins says: “Inevitably, people who are minorities, and who have lived with experiences of discrimination, may feel that that is ‘just the way life is’. They need to be reassured that discrimination should not be tolerated.”
However, there has been a marked improvement in recent years, he notes optimistically, which could lead to more exposure of such prejudiced behaviour.
“There’s more transparency around the complaints processes and more independent ombudspersons who are able to hear those complaints and treat them in an anonymised way, even against the most senior people in organisations,” he says.
Social mobility
When it comes to the thorny issue of social mobility, more than half of participants (55%) agreed that having a less privileged background remained a barrier to the profession.
This finding chimes with an August 2022 study by the the City of London Socio-Economic Diversity Taskforce, that reported that employees from a family with a professional background are 43% more likely to reach a senior level than their working-class colleagues.
Nearly four in ten (37%) of respondents from a working-class background felt their background had held them back at work, compared to 18% from a professional background. Just 1% of respondents were ethnic minority women from working-class backgrounds.
For Hawkins, who identifies as coming from a lower socio-economic background, “social mobility in the legal sector is very much a work in progress”.
“There are many unwritten rules in the legal profession: if you don’t come from the right social background, that means that you are not familiar with those rules. A lack of mentorship means that nobody can navigate these rules with you,” he says.
The experience was similar for Wilson. “It was later in my career when I realised that before I went to law school, I didn’t know a single lawyer growing up. And now looking back and seeing where I started and where I am now; that’s an amazing feat,” she reflects.
Wilson continues: “It is a challenge when you’re a first generation lawyer like I am in my family. There are all sorts of factors that play into your success in your career, and social mobility is a barrier.”
Invisible rules
Arner agrees that these so-called invisible rules and a lack of visible leaders from less advantaged backgrounds remain a substantial hurdle.
“There can be challenges that people who come from a more privileged background don’t even appreciate. I’m the first person in my family to go to graduate school, and the first lawyer in my family,” she says.
”D&I is a topic at every meeting, there’s a lot being written about it. But talk is one thing and action is another.”
Erika Arner, Finnegan
“There is a disadvantage there; and many just have to learn on the job. For colleagues who grew up with parents who are lawyers, they just have an in-depth knowledge of the legal world. Nobody creates these disadvantages on purpose, but they are there.”
While she notes that many firms have launched programmes for talented candidates who come from less privileged backgrounds who want to be attorneys, these tend to focus primarily on technical skills.
“Some more careful thought around those kinds of soft skills, for example, networking skills, carrying out client meetings, business lunches in addition to the technical and legal skills needed to succeed, can really do a lot to minimise that disadvantage,” urges Arner.
The juggling act
Parental duties also still pose a significant challenge to career trajectories, according to our survey.
A quarter said that their career opportunities had been affected as a result of becoming a parent, while three quarters agreed there was still a trade off between building a family and career success.
Arner spoke of her own struggles ascending the career ladder, while trying to juggle childcare responsibilities, but emphasised the importance of choice.
“To expect that your path won’t change at all, when you have kids, is not realistic for most people,” she says. “It was a struggle for me when my kids were born 20 years ago, and it remains one. My own career trajectory was affected by becoming a mother, because I chose to go part-time for four years. But that was my choice; not everybody’s path can be identical.”
According to our survey, 43% of respondents’ workplaces have different parental policies for men and women. Arner emphasised the importance of updating processes and procedures for parents and caregivers.
“There are lots of different types of parents nowadays. Certainly, we see that in some organisations, parental leave has been extended to adoptive parents, and same-sex couples. Making sure that those policies keep up with the evolving times is very, very important.”
Mental health
The subject of mental health also loomed large in the survey, with nearly 90% of our respondents saying that mental health had been affected by COVID-19. Of the 36% who said they had personally experienced issues, nearly half felt they had not received enough support or declined to comment.
As Hawkins notes: “We have a lot of pressure and work, and are expected to work very long hours and deal with difficult and challenging situations. Inevitably, that is going to put more pressure on people’s mental health, and there was already a significant amount of burnout and people being silent about their struggles.”
Naran believes that there has been improved awareness of mental health issues in the wake of the pandemic. “In many ways the pandemic has forced society to de-stigmatise mental health and give it the same respect as physical health issues, but more education and awareness is necessary,” she says.
“It has been a traumatic two years and the effects of COVID-19 will remain for some time. The pandemic has caused partners and staff to lose their team spirit and connectivity with each other, which is something that we need to work harder at maintaining, especially with the implementation of hybrid working policies.
“The disconnect needs to be restored to ensure a level of compassion and empathy for what people have had to endure in the last two years.”
The tip of the iceberg
For some, the pandemic may have compounded the issues of long working hours and pressurised environments.
While nearly 85% of respondents said they were in favour of hybrid/remote working patterns, around 47% said they had found the new status quo challenging while 48% reported working longer hours.
Narner has witnessed such work patterns at her firm.
“Staff members still felt anxiety around the concept of remote work, and ensuring that employers knew that they were working. Most partners and staff in our firm have acknowledged that they still work longer hours than before the pandemic, she says.
“Hopefully, the number of people working unrealistically long hours will decrease as these policies become more normalised and people adapt to their 'new normal'.”
In Hawkins’ view, firms must learn from the lessons of the past two years and take positive steps to avoid the loss of talented, yet exhausted, staff.
“The pandemic disproportionately affected some parts of the profession and may have led to some people leaving the profession altogether. We are seeing the effects of the great resignation, a lot of people are leaving their jobs and doing something else entirely,” he says.
“If staff are not in full or good mental health, as well as physical health, then their performance will be impaired. After all, nobody wants a workforce that is burnt out and unhappy.”
He concluded: “Mental health was a big issue for IP even before the pandemic. But firms now see that there are other ways of working that are possible, and that we have to be much more flexible. The conversation around mental health in law is a big one, and what we have touched upon so far is just the tip of the iceberg.”
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